Chatbot Survey Response Rates - Vs. Traditional Surveys
4th November 2019Let's address the elephant in the room. How do response rates compare between conversational feedback and traditional surveys?…
Let's address the elephant in the room. How do response rates compare between conversational feedback and traditional surveys?…
In business, the opinions of dissatisfied customers matter as much as those who are highly satisfied with the product or service and experience provided by a brand. In fact, companies know of the judgment of only 4% of unhappy con…